A slim, 100% Organic Natural Latex pillow with 'C' Curve Design on both edges contour to the natural curve of your head and neck for a snug fit. The flat tops act as anti-slip surfaces. The Neckare pillow works well for those who prefer a low height pillow offering un-compromised neck support and pressure distribution - a problem often associated with thin pillows. Ideal for back or stomach sleepers.
Our natural latex products come with the best material and build quality which is why we offer a Best-In-Market 7 year warranty! In case of a manufacturing defect, we will repair or replace your pillow. For more details please read our Warranty Terms.
What material is the pillow made of? The Neckare pillow is made of 100% natural latex (also called 'Rubber Milk', derived from Rubber trees (Hevea brasiliensis)). It is natural and made through sustainable practices.
What is unique about the Neckare pillow? Neckare is designed ergonomically using a C-Curve design, which conforms to the natural curve of your neck and shoulders for optimal spinal alignment; The flat bottom enable the pillow to be in stable position through your sleep.
What is C-Curve? C-Curve is a unique design feature which is flat at the top and bottom & curved on both sides. The flat bottom prevents the pillow from slipping and the C curved surfaces align naturally to the contour of your neck and shoulders & also allow you to use the pillow in whichever direction you like.
Is the Neckare pillow washable? No, the pillow should never be washed. However, the outer cover can be removed and machine-washed. We recommend using a pillow protector.
What is the warranty of the pillow ? The pillow comes with a 7 year warranty, against any manufacturing defect.
Includes Snuggle, Passion, Life Companion, Dexxa, Neckare and Contour Pillows.
This 7 Years limited warranty starts from the date of purchase. If a manufacturing defect occurs during these 7 years, the defective pillow will be repaired or replaced at the discretion of the company.
The Warranty is limited to the value of the pillow as shown in the original invoice of purchase and the Company will not be responsible for the damage/injury or any hardship faced by the Customer under any circumstances.
The warranty period on a replaced/repaired product shall be automatically reduced to the balance period, as computed from the date of first sale of the product.
For any replacement, the to and fro transportation cost will be borne by the purchaser only.
This Warranty is valid only if it bears the stamp and signature of the Company or authorized dealer of the Company from whom the Customer purchased the Pillow.
Warranty card & purchase bill to be produced for warranty claim.
All disputes are subject to courts in Bangalore Jurisdiction only.
Schedule of Warranty
Formula for calculating the amount payable by purchaser
Please Note: No. of Years used is calculated from the date of purchase. Six months or more will be calculated as 1 year. Less than six months will be ignored.
The limited warranty does not cover
Pillow fabric cover
Comfort preference/ Firmness/Height preference of the product
Reduction in the height (thickness) of the pillow by 20% in the first year of purchase and total 30% in the remaining period of four years are normal during the usage.
The material damage due to handling.
Do’s & Dont’s
Always use the pillow with Pillow cover
Do not remove the protective cover provided by the company.
Keep your pillow clean and use a pillow protector.
Do not tear of the label on your pillow.
Do not use any chemical cleaner on the pillow.
Do not expose to sunlight.
In case of flattening, pillow can be gently tapped by hand
In case the pillow happens to get wet, dry it under fan only.
Do not fold the pillow.
Warranty Care & Info
NO COST EMI
Available at checkout on select bank cards.
No Cost EMI
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